Yext
All Systems Operational
Content Operational
Content API Operational
Management API Operational
Knowledge Assistant Operational
Content Portal Operational
Configuration as Code Operational
ECL Serving Operational
Saved Filters and Streams Operational
Pages Operational
Pages Serving Operational
Pages Generation Operational
Pages Portal Operational
Pages Development Operational
Search Operational
Search Serving Operational
Search Portal Operational
Search Indexing Operational
Listings Operational
Listings Publishing Operational
Listings Portal Operational
Listings Scanning Operational
Reviews Operational
Review Generation Operational
Review Response Operational
Reviews Portal Operational
Connectors Operational
Connectors Portal Operational
Connectors Processing Operational
Chat Operational
Chat Serving Operational
Chat Portal Operational
Accounts Operational
Subscriptions Operational
Agreements API Operational
Analytics Operational
Analytics Ingestion ? Operational
Analytics Portal Operational
Analytics Queries Operational
Social Operational
Social Portal Operational
Social Posting Operational
Knowledge Tags Operational
Knowledge Tags Serving Operational
Knowledge Tags Portal Operational
Widgets Operational
Widgets Serving Operational
Widgets Portal Operational
Customer Portal Login Operational
Sandbox Operational
Hitchhiker Site Operational
Managed Services ETLs Operational
App Directory Operational
Resellers Portal Operational
Notifications Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Mar 3, 2024 00:00-05:00 EST
A maintenance window is scheduled from 12:00am to 5:00am US Eastern Time on Sunday, March 3rd. During this time, the Customer Portal and Platform API services may be unavailable. Pages Serving and Content Delivery API will be unaffected. We will provide updates as the maintenance occurs.
Posted on Feb 15, 2024 - 13:55 EST
Past Incidents
Feb 26, 2024
Resolved - This incident is resolved.
Feb 26, 18:07 EST
Monitoring - We have remediated the errors. We will continue to monitor the situation.
Feb 26, 17:04 EST
Identified - We have identified the source of errors and are continuing to work on remediation.
Feb 26, 16:47 EST
Monitoring - We have remediated the errors. We will continue to monitor the situation.
Feb 26, 16:44 EST
Identified - We have identified the source of errors and are working on remediation.
Feb 26, 16:43 EST
Investigating - We are investigating reports of an outage of the Serving feature of the Chat product. We will provide an update as soon as possible.
Feb 26, 16:43 EST
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This incident has been resolved.
Feb 23, 19:59 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 18:08 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 23, 17:26 EST
Investigating - We are investigating reports of high error rates for the Portal feature of the Content product in EU region. We will provide an update as soon as possible.
Feb 23, 17:17 EST
Resolved - This incident is resolved.
Feb 23, 16:42 EST
Monitoring - We have restored all impacted notifications. In-platform and on-demand emails should be delivered as usual starting now. Scheduled emails should be delivered as usual starting tomorrow morning.

We will continue to monitor the situation.

Feb 20, 14:39 EST
Identified - We have received and investigated reports of missing notifications as a result of the actions taken in a previous incident: https://www.yexttrust.com/incidents/q2sm9fgdr46y.

The issue has been identified, and we are in the process of restoring them.

Feb 20, 11:14 EST
Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Resolved - This incident has been resolved.
Feb 16, 14:23 EST
Monitoring - All duplicates have been removed and we are monitoring the platform.
Feb 16, 12:56 EST
Update - We have been continuing work on removing the removing duplicates.
Feb 16, 10:24 EST
Update - That majority of the duplicate posts have been removed. We will continue working tomorrow to remove the remaining duplicate posts.
Feb 16, 01:40 EST
Update - We have identified the affected posts and are working on removing the duplicate posts.
Feb 15, 23:13 EST
Update - We are working on identifying the affected posts.
Feb 15, 19:23 EST
Identified - The issue has been identified. Posts created from 2/15/24 9:43 EST to 2/15/24 16:29 EST may have been duplicated. We are currently working on remediation.
Feb 15, 16:49 EST
Investigating - We are investigating reports of duplicate content published for the Posting feature of the Social product. We will provide an update as soon as possible.
Feb 15, 16:33 EST
Feb 15, 2024
Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.