Update - All profiles have been reprocessed, and updates are now flowing through the system. Data will continue to refresh as synchronization completes.
Feb 25, 2026 - 13:53 EST
Identified - We have identified the cause of the profile mismatches and confirmed that the issue is no longer ongoing.
Our team is now working on cleaning up any alerts or profile change requests that were generated as a result. We will continue to monitor the situation to ensure everything is functioning as expected.
Feb 25, 2026 - 11:40 EST
Investigating - We are investigating reports that incorrect profile changes are appearing in Supervision and to end users. Our team is actively looking into this and will share updates as soon as they are available.
Feb 25, 2026 - 11:09 EST
Knowledge Graph
Operational
Content API
Operational
Management API
Operational
Knowledge Assistant
Operational
Content Portal
Operational
Configuration as Code
Operational
ECL Serving
Operational
Saved Filters and Streams
Operational
Pages
Operational
Pages Serving
Operational
Pages Generation
Operational
Pages Portal
Operational
Pages Development
Operational
Search
Operational
Search Serving
Operational
Search Portal
Operational
Search Indexing
Operational
Listings
Operational
Listings Publishing
Operational
Listings Portal
Operational
Listings Scanning
Operational
Reviews
Operational
Review Generation
Operational
Review Response
Operational
Reviews Portal
Operational
Reviews Management API
Operational
Connectors
Operational
Connectors Portal
Operational
Connectors Processing
Operational
Chat
Operational
Chat Serving
Operational
Chat Portal
Operational
Accounts
Operational
Subscriptions
Operational
Agreements API
Operational
Analytics
Operational
Analytics Ingestion
Operational
Analytics Portal
Operational
Analytics Queries
Operational
Scout
Operational
Scout Portal
Operational
Real-time Scan API
Operational
Scout API
Operational
Social
Operational
Social Portal
Operational
Social Posting
Operational
Knowledge Tags
Operational
Knowledge Tags Serving
Operational
Knowledge Tags Portal
Operational
Widgets
Operational
Widgets Serving
Operational
Widgets Portal
Operational
Hearsay
Major Outage
90 days ago
99.96
% uptime
Today
Hearsay Analytics
Operational
90 days ago
100.0
% uptime
Today
Hearsay API
Operational
90 days ago
100.0
% uptime
Today
Hearsay Compliance
Operational
90 days ago
100.0
% uptime
Today
Hearsay Mail
Operational
90 days ago
100.0
% uptime
Today
Hearsay Platform
Operational
90 days ago
100.0
% uptime
Today
Hearsay Relate
Operational
90 days ago
100.0
% uptime
Today
Hearsay Sites
Operational
90 days ago
100.0
% uptime
Today
Hearsay Social
Major Outage
90 days ago
99.74
% uptime
Today
Hearsay Actions
Operational
Partner Integrations
Operational
Facebook
Operational
Instagram
Operational
LinkedIn
Operational
Customer Portal Login
Operational
Sandbox
Operational
Hitchhiker Site
Operational
Managed Services ETLs
Operational
App Directory
Operational
Resellers Portal
Operational
Notifications Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Feb 25, 2026
Unresolved incident: Incorrect profile changes appearing in Supervision.
Resolved -
We experienced delays in publishing Classic Pages content and degraded performance in the Pages platform from approximately 7:00 PM ET on Saturday, February 21 to 12:30 AM ET on Sunday, February 22. The issue has since been resolved.
Feb 21, 19:00 EST
Resolved -
The issue affecting Analytics Events ingestion has been resolved. All systems are now operating normally. The issue began at February 16, 2026 at 6:00 AM EST and was resolved at February 18, 2026 at 1:21 PM EST. We apologize for any inconvenience this may have caused.
Feb 18, 14:24 EST
Monitoring -
We have deployed a fix for the delayed Analytics ingestion affecting Analytics Events and associated metrics. Most users should now see related Pages and Search metrics for the affected time period in the platform, though some metrics requests may continue to be cached across the next two hours. We will continue to monitor for any adverse effects.
Feb 18, 13:21 EST
Identified -
The issue has been identified and a fix is being implemented.
Feb 18, 12:17 EST
Investigating -
We are investigating reports of delays in Analytics metrics.
Feb 18, 12:00 EST