Yext Status

All Systems Operational

Pages Serving Operational

Live API Operational

Customer Portal Operational

Platform API Operational

Knowledge Network Operational

Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2019

No incidents reported today.

Oct 22, 2019

Pages serving partial outage

Resolved - Amazon Web Services has confirmed that they have resolved their intermittent DNS resolution errors. As Yext services have continued to operate normally, this issue is now resolved.
Oct 22, 23:19 EDT

Update - We have returned to normal operation, but are continuing to monitor the situation. We can confirm that the initial outage was related to the intermittent DNS resolution errors currently being experienced by Amazon Web Services, as reported on their service health dashboard at https://status.aws.amazon.com/ .
Oct 22, 21:46 EDT

Monitoring - We are monitoring reports of a partial outage affecting sites hosted by Yext Pages. Our telemetry indicates that most store locator requests and some individual store page requests resulted in errors from 7:41 p.m. until 7:50 p.m. US Eastern Time. At 7:50 p.m., we took the problematic infrastructure out of service, and error rates have returned to normal, though page speeds are slightly impacted.

We are continuing to monitor the situation and will provide an update when we are able to return to normal operation.
Oct 22, 20:02 EDT

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

Pages Serving Elevated Error Rates

Resolved - Error rates have remained normal during our monitoring period. This incident is now resolved.
Oct 11, 20:55 EDT

Monitoring - We have deployed a fix and error rates have returned to normal. We will continue to monitor for any issues.
Oct 11, 17:45 EDT

Investigating - We are currently investigating increased error rates in 0.05% of our Pages Serving requests. We will update as soon as we have more information.
Oct 11, 17:16 EDT

Pages Serving Elevated Error Rates

Resolved - This incident has been resolved.
Oct 11, 06:29 EDT

Monitoring - Error rates have returned to normal in Pages Serving. We will continue to monitor for additional issues.
Oct 10, 17:39 EDT

Update - We are continuing to investigate this issue.
Oct 10, 17:37 EDT

Update - We are continuing to work with our CDN provider to identify the root cause. We will update as soon as we have more information.
Oct 10, 16:25 EDT

Update - We are continuing to work with our CDN provider to identify the root cause. We will update as soon as we have more information.
Oct 10, 15:03 EDT

Update - We are continuing to work with our CDN provider to identify the root cause. We will update as soon as we have more information.
Oct 10, 13:58 EDT

Investigating - We are investigating elevated error rates in less than 1% of our Pages Serving traffic due to our CDN provider. We will update as soon as we have more information.
Oct 10, 12:58 EDT

Oct 10, 2019

Increased error rates in Platform Analytics and Reviews

Resolved - This incident has been resolved.
Oct 10, 08:20 EDT

Monitoring - We have identified the underlying cause and resolved the issue, we will continue to monitor.
Oct 10, 07:14 EDT

Investigating - We are currently investigating reports on increased error rates in the analytics and reviews sections of our customer portal and APIs.
Oct 10, 06:20 EDT

Oct 9, 2019

No incidents reported.