Yext Status

All Systems Operational

Pages Serving Operational

Live API Operational

Customer Portal Operational

Platform API Operational

Knowledge Network Operational

Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance Jul 26, 00:00-05:00 EDT

A maintenance window is scheduled from 12:00am to 5:00am US Eastern Time on Sunday, July 26th, 2020. During this time, the Customer Portal and Platform API services may be unavailable. Pages Serving and Live API will be unaffected. We will provide updates as the maintenance occurs.
Posted on Jul 10, 13:29 EDT

Past Incidents

Jul 14, 2020

No incidents reported today.

Jul 13, 2020

No incidents reported.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

Intermittent Errors in Platform

Resolved - This incident has been resolved.
Jul 3, 07:31 EDT

Monitoring - Throughout the day today the Yext engineering team have been tracking a transient infrastructure issue that resulted in briefly elevated error rates throughout our platform. We observed the initial occurrence at 12:10 PM ET, which lasted two minutes. We then observed two periods each lasting ten minutes at 2:44 PM ET and 3:08 PM ET. The final set of errors occurred at 9:07 PM ET and ended at 9:44 PM ET, at which point we identified and resolved the issue.

We will be monitoring closely for any regressions and will follow up with a more detailed postmortem.
Jul 2, 22:58 EDT

Jul 2, 2020

Jul 1, 2020

No incidents reported.

Jun 30, 2020

Delays in Updates to Knowledge Network

Resolved - This incident has been resolved.
Jun 30, 17:15 EDT

Monitoring - A fix has been implemented and the backlog of updates have been processed. We are continuing to monitor.
Jun 30, 15:41 EDT

Investigating - We are currently investigating delays in delivering updates to our Knowledge Network. Some Customer Portal flows may be unavailable at this time.

We will update as soon as we have more information.
Jun 30, 10:59 EDT