Monitoring - The search system has been operating smoothly with the mitigations put in place earlier today, while we are continuing to investigate the underlying issue.
Aug 20, 20:26 EDT

Update - We are continuing to investigate the underlying issue. We will provide an update within the next hour.
Aug 20, 19:22 EDT

Update - We have mitigated the high error rates in searching the Yext Knowledge Network through the Yext APIs and interfaces. We are continuing to investigate the underlying issue. We will provide an update within the next hour.
Aug 20, 18:29 EDT

Update - We continue to explore various hypotheses for the high error rates in searching the Yext Knowledge Network through Yext APIs and interfaces. We will provide an update within the next hour.
Aug 20, 17:47 EDT

Update - We are continuing to investigate high error rates in searching the Yext Knowledge Network through Yext APIs and interfaces. We will provide an update within the next hour.
Aug 20, 16:50 EDT

Investigating - We are investigating reports that searches of the Yext Knowledge Network are experiencing high error rates, affecting the Scan API and certain tasks in the customer portal. We will provide an update within the next hour.
Aug 20, 15:55 EDT