Yext Status

All Systems Operational

Pages Serving Operational

Live API Operational

Customer Portal Operational

Platform API Operational

PowerListings Network Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 13, 2018

No incidents reported today.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 11, 05:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 EST

Scheduled - A maintenance window is scheduled from 12:00am to 5:00am US Eastern Time on Sunday, November 11th, 2018. During this time, the Customer Portal and Platform API services may be unavailable. Pages Serving and Live API will be unaffected. We will provide updates as the maintenance occurs.
Oct 26, 16:00 EDT

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

Pages sites not updating in real time consistently

Resolved - Sites have been publishing successfully during the monitoring period.
Nov 7, 23:17 EST

Monitoring - All publishes should be working normally, we will continue to monitor.
Nov 7, 21:12 EST

Identified - Pages sites may not update in real time after updating data in the Knowledge Manager. The final step of the process is to send a purge request to the CDN, which is intermittently failing. Content may be up to 2 hours stale due to these purge failures, but publishes are otherwise successful. There is no impact on consumers accessing pages sites other than the delay in content updates. We are actively working on this issue with our CDN provider.
Nov 7, 18:09 EST

Nov 6, 2018

Pages Store Locator Degradation

Postmortem - Read details
Nov 12, 11:57 EST

Resolved - This incident has been resolved.
Nov 6, 16:00 EST

Monitoring - A fix has been implemented and service has been restored. We will continue to monitor for any issues.
Nov 6, 13:07 EST

Investigating - We are investigating reports of degraded service in Live API. Pages locators and other API services may be unavailable at this time.
Nov 6, 12:52 EST

Customer Portal Outage

Postmortem - Read details
Nov 12, 11:56 EST

Resolved - This incident has been resolved.
Nov 6, 13:08 EST

Monitoring - A fix has been implemented and service in the Customer Portal has been restored. We will continue to monitor for issues.
Nov 6, 11:46 EST

Investigating - We are currently investigating elevated error rates in the customer portal. The customer portal is unavailable at this time.
Nov 6, 11:23 EST

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.

Oct 31, 2018

No incidents reported.

Oct 30, 2018

No incidents reported.