All Systems Operational
Pages Serving Operational
Pages Generation Operational
Live API Operational
Answers Serving Operational
Customer Portal Operational
Platform API (Knowledge and Administrative) Operational
Knowledge Network Operational
Sandbox Operational
Knowledge Assistant Operational
Hitchhiker Site Operational
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 26, 2022

No incidents reported today.

May 25, 2022
Resolved - This incident is resolved.
May 25, 20:07 EDT
Monitoring - We have remediated the errors. We will continue to monitor the situation.
May 25, 17:44 EDT
Update - We are continuing to work on remediation.
May 25, 17:13 EDT
Identified - We have identified the source of errors and are working on remediation.
May 25, 14:32 EDT
Investigating - We are investigating reports of elevated 404 responses for a subset of location pages. Remediations have been applied and we are continuing to investigate a root cause.
May 25, 13:45 EDT
May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
Resolved - This incident has been resolved.
May 19, 15:33 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 13:41 EDT
Identified - The issue has been identified and a fix is being implemented.
May 19, 13:18 EDT
Investigating - We are investigating reports of delays in certain updates being reflected in downstream systems.
May 19, 12:56 EDT
May 18, 2022

No incidents reported.

May 17, 2022
Resolved - This incident has been resolved.
May 17, 18:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 16:50 EDT
Investigating - We are investigating reports of errors in Customer Portal.
May 17, 16:45 EDT
Resolved - This incident has been resolved.
May 17, 18:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 16:16 EDT
Investigating - We are investigating reports of errors in Sandbox Customer Portal.
May 17, 15:27 EDT
May 16, 2022

No incidents reported.

May 15, 2022
Completed - The scheduled maintenance has been completed.
May 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 00:00 EDT
Scheduled - A maintenance window is scheduled from 12:00am to 5:00am US Eastern Time on Sunday, May 15th. During this time, the Customer Portal and Platform API services may be unavailable. Pages Serving and Live API will be unaffected. We will provide updates as the maintenance occurs.
Apr 29, 14:11 EDT
May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Postmortem - Read details
May 23, 10:22 EDT
Resolved - This incident has been resolved.
May 12, 12:49 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 10:41 EDT
Investigating - We are currently investigating reports that Yext Analytics are not being recorded for Pages sites.
May 12, 10:39 EDT