Yext Status

All Systems Operational

Pages Serving Operational

Pages Generation Operational

Live API Operational

Answers Serving Operational

Customer Portal Operational

Platform API (Knowledge and Administrative) Operational

Knowledge Network Operational

Sandbox Operational

Knowledge Assistant Operational

Hitchhiker Site Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2021

No incidents reported today.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

Issues logging in to the Partner Portal

Resolved - From 3:50 p.m. until 10:45 p.m. US Eastern Time, some partners may have been unable to log in to the Partner Portal. We have rolled back the change that caused these issues, and the incident is now resolved.
Sep 16, 23:30 EDT

Sep 15, 2021

Delays in Pages Generation

Resolved - From approx 2.50 p.m. ET to 4.47 p.m. ET, generations of Pages Sites experienced delays in publishing content. All publishes from that time period are now complete and no data has been lost.
Sep 15, 15:00 EDT

Listings not being updated

Postmortem - Read details
Sep 17, 09:26 EDT

Resolved - This incident has been resolved.
Sep 15, 11:21 EDT

Update - The majority of listings are now up to date, with exceptions across a small number of publishers. We're continuing to monitor and will update as the recovery progresses.
Sep 15, 10:48 EDT

Update - The remaining delayed updates are being processed and restored. We expect all listings to be up to date within the next 2 hours.
Sep 15, 00:09 EDT

Update - New updates are being processed normally, but we are still working to recover and apply some of the delayed updates. We will continue to monitor and post updates.
Sep 14, 21:07 EDT

Monitoring - We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.
Sep 14, 20:00 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 14, 18:56 EDT

Investigating - We are currently investigating an issue updating Listings.
Sep 14, 18:30 EDT

Sep 14, 2021

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

Increased latency in Customer Portal

Postmortem - Read details
Sep 15, 09:42 EDT

Resolved - This incident has been resolved.
Sep 7, 15:51 EDT

Monitoring - We have implemented a fix and will continue to monitor the situation.
Sep 7, 14:35 EDT

Identified - The source of the latency has been identified and we are working on remediation.
Sep 7, 14:09 EDT

Investigating - We are currently investigating higher than normal latencies in the Customer Portal.
Sep 7, 13:02 EDT

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.