All Systems Operational
Pages Serving Operational
Live API Operational
Customer Portal Operational
Platform API Operational
Knowledge Network Operational
Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for Yext Pages Page Builder Aug 28, 17:00-19:00 EDT
The ability to publish new templates made in the Yext Pages Page Builder may be unavailable on Wednesday, August 28, 2019, from 5:00 PM until 7:00 PM US Eastern Time. Serving of published Yext Pages websites to consumers and editing of existing published sites will not be affected and will operate as normal.

This maintenance will allow our provider for SSL certificates to improve the availability of their service. For more information, see https://www.cloudflarestatus.com/incidents/x0pds5lx7ksq.
Posted on Aug 20, 19:03 EDT
Past Incidents
Aug 25, 2019

No incidents reported today.

Aug 24, 2019

No incidents reported.

Aug 23, 2019
Customer Portal Elevated Error Rates
Resolved - This incident has been resolved.
Aug 23, 14:57 EDT
Monitoring - A fix has been implemented and service has been restored. We will continue monitoring for issues.
Aug 23, 11:56 EDT
Investigating - We are currently investigating elevated error rates in the Customer Portal. We will update as soon as we have more information.
Aug 23, 11:34 EDT
Page Builder Unavailable
Resolved - From 11:58 p.m. on August 22 until 7:50 a.m. on August 23 (US Eastern Time), the Page Builder functionality in the Pages section of the Customer Portal was unavailable. Updates to live sites created with Page Builder may also have been paused during this time. We have since resolved the issue.

The serving of sites built with Page Builder to consumers was unaffected.
Aug 23, 07:50 EDT
Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019
Pages 404 Errors
Postmortem - Read details
Aug 16, 07:31 EDT
Resolved - All pages have been returned to showing the correct up-to-date content. This issue is now resolved.
Aug 12, 19:05 EDT
Monitoring - We have implemented mitigations that should have eliminated unexpected 404 errors, though some pages may be exhibiting stale content. We are continuing to work toward full resolution.
Aug 12, 17:10 EDT
Identified - We have identified the issue and are implementing mitigations.
Aug 12, 16:37 EDT
Investigating - We are investigating reports of some location pages returning 404 errors.
Aug 12, 16:25 EDT
Aug 11, 2019

No incidents reported.

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