Reviews Degradation in Customer Portal

Incident Report for Yext

Postmortem

Please see the published postmortem here.

Posted Jan 13, 2020 - 15:17 EST

Resolved

This incident has been resolved.

Posted Dec 10, 2019 - 16:41 EST

Monitoring

We have mitigated the issues and service has been restored. We will continue to monitor closely for issues.

Posted Dec 10, 2019 - 13:38 EST

Investigating

We are investigating degradations in the Customer Portal related to the Reviews service. Reviews may be unavailable for viewing at this time. We will update as soon as we have more information.

Posted Dec 10, 2019 - 13:14 EST

This incident affected: Customer Portal Login.