We have completed processing of the missing data and are monitoring for any further issues.
Posted Aug 26, 2024 - 16:41 EDT
Update
We have a mitigation in place, and missing data should now be available via our logs API. We are continuing to work to make data available in other parts of our platform.
Posted Aug 26, 2024 - 16:26 EDT
Identified
We have identified the cause of the issue and are working to deploy a mitigation.
Posted Aug 26, 2024 - 14:55 EDT
Update
We are continuing to investigate this issue and have determined that in addition to pages, event ingestion from Knowledge Tags, Conversion Tracking, and Listings are also delayed.
Search is unaffected.
We believe this is just a delay in processing of event data and not a loss of events.
Posted Aug 26, 2024 - 13:25 EDT
Investigating
Pages analytics ingestion has been delayed since the late afternoon of 8/21. We are currently investigating the issue and will provide updates as we have more information.
Posted Aug 26, 2024 - 12:37 EDT
This incident affected: Analytics (Analytics Ingestion).