Increased Error Rates Due to Facebook API Incident

Incident Report for Yext

Resolved

Following Facebook's resolution on their status page, this incident has been resolved.

Posted Mar 15, 2019 - 11:12 EDT

Monitoring

Based on our monitoring, our error rates have returned to normal and Facebook related services are operational. We will actively monitor for issues until Facebook has resolved their incident.

Posted Mar 14, 2019 - 12:20 EDT

Identified

We have identified increased error rates in our platform due to an existing Facebook API Incident described here: https://developers.facebook.com/status/issues/559896447845433/

Knowledge Assistant and other Facebook related features may be affected at this time. We will track the Facebook incident actively and update as soon as we have more information.

Posted Mar 13, 2019 - 13:56 EDT

This incident affected: Listings (Listings Publishing), Content (Management API), and Customer Portal Login.