Yext

All Systems Operational

Content Operational
Content API Operational
Management API Operational
Knowledge Assistant Operational
Content Portal Operational
Configuration as Code Operational
ECL Serving Operational
Saved Filters and Streams Operational
Pages Operational
Pages Serving Operational
Pages Generation Operational
Pages Portal Operational
Pages Development Operational
Search Operational
Search Serving Operational
Search Portal Operational
Search Indexing Operational
Listings Operational
Listings Publishing Operational
Listings Portal Operational
Listings Scanning Operational
Reviews Operational
Review Generation Operational
Review Response Operational
Reviews Portal Operational
Reviews Management API Operational
Connectors Operational
Connectors Portal Operational
Connectors Processing Operational
Chat Operational
Chat Serving Operational
Chat Portal Operational
Accounts Operational
Subscriptions Operational
Agreements API Operational
Analytics Operational
Analytics Ingestion ? Operational
Analytics Portal Operational
Analytics Queries Operational
Scout Operational
Scout Portal Operational
Real-time Scan API Operational
Scout API Operational
Social Operational
Social Portal Operational
Social Posting Operational
Knowledge Tags Operational
Knowledge Tags Serving Operational
Knowledge Tags Portal Operational
Widgets Operational
Widgets Serving Operational
Widgets Portal Operational
Customer Portal Login Operational
Sandbox Operational
Hitchhiker Site Operational
Managed Services ETLs Operational
App Directory Operational
Resellers Portal Operational
Notifications Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Jun 22, 2025 00:00-05:00 EDT

A maintenance window is scheduled from 12:00am to 5:00am US Eastern Time on Sunday, June 22nd. During this time, the Customer Portal and Platform API services may be unavailable. Pages Serving and Content Delivery API will be unaffected. We will provide updates as the maintenance occurs.
Posted on May 27, 2025 - 13:42 EDT
Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Search Errors
Resolved - This incident has been resolved.
Jun 12, 22:18 EDT
Monitoring - Between the time of approximately 2:20 pm and 4:30 pm EST, some portion of Search queries were intermittently timing out and not returning results.
Jun 12, 17:02 EDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025
Reviews API Outage
Resolved - From 4:00pm EST to 4:46pm EST most requests to the Management API's Reviews endpoints failed due an incorrect software configuration. The underlying issue has been addressed and the API is now working as expected. Calls that attempted to write data during the window and received and error response did not succeed and should be retried.
Jun 9, 16:00 EDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Errors in Listings Scanning backend
Resolved - This incident has been resolved.
Jun 5, 16:01 EDT
Monitoring - We have implemented a fix and will keep an eye for any regressions.

Please re-submit any scans created between 2:21 PM ET and 3:11 PM ET.
Jun 5, 15:17 EDT
Identified - We found an issue with our scanning backend that is causing all Listings scans originating from the Partner Scan, Scan API, and Scout to fail.

We are resolving the issue and should have functionality restored within the next 30 minutes.
Jun 5, 15:00 EDT
Jun 4, 2025
Review Notifications Not Sent 6/4 - 6/10
Resolved - From June 4th at 12:09pm EST through June 10th at 12:38pm EST email and in-platform review notifications for Google reviews were not sent out due to a configuration issue.

A fix has been deployed and going forward review notifications for new and updated Google reviews are sending as expected. Review Notifications that should have been sent during the affected time period will be sent out over the next 24-48 hours.
Jun 4, 12:00 EDT
Jun 3, 2025
Pages Generation Errors with Enhanced Content Lists
Resolved - This incident is resolved.
Jun 3, 20:35 EDT
Update - We are continuing to monitor for any further issues.
Jun 3, 18:17 EDT
Monitoring - We have remediated the errors. We will continue to monitor the situation.
Jun 3, 18:17 EDT
Identified - We have identified the source of errors and are working on remediation.
Jun 3, 17:15 EDT
Investigating - We are investigating reports of errors in Classic Pages Generation for sites that use Enhanced Content List data.
Jun 3, 15:51 EDT
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

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