Yext
All Systems Operational
Content Operational
Content API Operational
Management API Operational
Knowledge Assistant Operational
Content Portal Operational
Configuration as Code Operational
ECL Serving Operational
Saved Filters and Streams Operational
Pages Operational
Pages Serving Operational
Pages Generation Operational
Pages Portal Operational
Pages Development Operational
Search Operational
Search Serving Operational
Search Portal Operational
Search Indexing Operational
Listings Operational
Listings Publishing Operational
Listings Portal Operational
Listings Scanning Operational
Reviews Operational
Review Generation Operational
Review Response Operational
Reviews Portal Operational
Reviews Management API Operational
Connectors Operational
Connectors Portal Operational
Connectors Processing Operational
Chat Operational
Chat Serving Operational
Chat Portal Operational
Accounts Operational
Subscriptions Operational
Agreements API Operational
Analytics Operational
Analytics Ingestion ? Operational
Analytics Portal Operational
Analytics Queries Operational
Social Operational
Social Portal Operational
Social Posting Operational
Knowledge Tags Operational
Knowledge Tags Serving Operational
Knowledge Tags Portal Operational
Widgets Operational
Widgets Serving Operational
Widgets Portal Operational
Customer Portal Login Operational
Sandbox Operational
Hitchhiker Site Operational
Managed Services ETLs Operational
App Directory Operational
Resellers Portal Operational
Notifications Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Jul 14, 2024 00:00-05:00 EDT
A maintenance window is scheduled from 12:00am to 5:00am US Eastern Time on Sunday, July 14th. During this time, the Customer Portal and Platform API services may be unavailable. Pages Serving and Content Delivery API will be unaffected. We will provide updates as the maintenance occurs.
Posted on Jun 17, 2024 - 13:28 EDT
Past Incidents
Jun 19, 2024

No incidents reported today.

Jun 18, 2024

No incidents reported.

Jun 17, 2024
Resolved - There was a partial outage of the Yext Portal in the EU Region today from 10:30 AM GMT time to 12 PM GMT. The issue has been resolved.
Jun 17, 06:30 EDT
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Postmortem - Read details
Jun 17, 15:31 EDT
Resolved - This incident has been resolved.
Jun 12, 18:54 EDT
Monitoring - We have identified the cause of the errors and have implemented a fix. According to our telemetry, all services should be working as expected in our EU data center.

We will continue to monitor our systems for a while and report if any regressions occur.

Jun 12, 16:49 EDT
Update - Our telemetry is reporting the portal for EU accounts is now totally down. We are working to restore access to the portal.
Jun 12, 15:40 EDT
Update - We are continuing to investigate this issue.
Jun 12, 15:26 EDT
Investigating - We are currently investigating reports of slowness across our entire portal for all accounts using our EU data center.
Jun 12, 14:02 EDT
Resolved - This incident has been resolved.
Jun 12, 18:53 EDT
Monitoring - We have identified the cause of the errors and have implemented a fix. According to our telemetry, everything should be back to normal with our Sandbox Portal.

We will continue to monitor our systems for a while and report if any regressions occur.

Jun 12, 16:58 EDT
Investigating - We are currently investigating errors occurring in our Sandbox Portal Login and some of our Sandbox Portal pages.
Jun 12, 15:57 EDT
Resolved - This incident has been resolved.
Jun 12, 16:59 EDT
Monitoring - There are still a few active Connectors runs catching up, but the Connectors system is otherwise stable. We will keep an eye on everything and report if any regressions occur.
Jun 12, 15:14 EDT
Identified - We have identified the issue and resolved the underlying problem. Some current Connectors runs are catching up, but everything should be back to normal soon.
Jun 12, 13:08 EDT
Investigating - We are looking into an issue that is slowing down Connectors runs.
Jun 12, 11:54 EDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - This incident is resolved.
Jun 7, 18:33 EDT
Monitoring - We have remediated the issue, the portal is now fully operational. We will continue to monitor the situation.
Jun 7, 15:23 EDT
Update - We are continuing to work on a fix for this issue.
Jun 7, 13:41 EDT
Identified - We have identified the source of errors and are working on remediation.
Jun 7, 12:45 EDT
Update - We are continuing to investigate this issue.
Jun 7, 12:18 EDT
Update - We are continuing to investigate this issue.
Jun 7, 11:17 EDT
Investigating - We are currently investigating this issue.
Jun 7, 10:46 EDT
Jun 6, 2024
Resolved - This incident is resolved.
Jun 6, 11:57 EDT
Monitoring - We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.
Jun 6, 08:30 EDT
Update - We are continuing to work on a fix for this issue.
Jun 6, 07:59 EDT
Identified - We have identified the issue and are working on remediation.
Jun 6, 07:10 EDT
Investigating - We are currently investigating this issue.
Jun 6, 06:56 EDT
Jun 5, 2024
Resolved - This incident is resolved.
Jun 5, 12:37 EDT
Monitoring - We have remediated the issue. We will continue to monitor the situation.
Jun 5, 11:28 EDT
Update - We are continuing to investigate this issue.
Jun 5, 11:00 EDT
Investigating - We are currently investigating this issue.
Jun 5, 10:56 EDT