Increased error rate in Portal and Management API

Incident Report for Yext

Resolved

This incident has been resolved.

Posted Aug 07, 2025 - 16:25 EDT

APIs are fully operational and we are monitoring.

Posted Aug 07, 2025 - 15:11 EDT

Customer Portal is fully operational now. We are still investigating some issues with v2 APIs.

Posted Aug 07, 2025 - 13:28 EDT

We are currently investigating reports of an increased error rate in the customer portal and management API.

Posted Aug 07, 2025 - 13:10 EDT

This incident affected: Knowledge Graph (Management API, Content Portal) and Customer Portal Login.