Automated and generative review response delays

Incident Report for Yext

Resolved

All delayed items have been processed and are now operating in the expected timeframe for new responses. This incident is resolved.

Posted Apr 08, 2026 - 09:00 EDT

We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.

Posted Apr 08, 2026 - 07:10 EDT

We have identified the issue and are working on remediation.

Posted Apr 08, 2026 - 06:25 EDT

We are investigating reports of delays in processing of automated and generative review responses.

Posted Apr 08, 2026 - 06:21 EDT

This incident affected: Reviews (Review Response).