Incomplete location-based search results for a subset of accounts

Incident Report for Yext

Resolved

This incident is resolved.
Posted Feb 25, 2023 - 13:11 EST

Monitoring

We have remediated the issue and will continue to monitor the situation.
Posted Feb 24, 2023 - 21:06 EST

Update

A fix has been deployed and is being backfilled to the affected entities.
Posted Feb 24, 2023 - 17:27 EST

Identified

We are investigating reports of incomplete results returned when location-based searches are performed for geocoded entities belonging to a specific subset of accounts. The issue has been identified and a fix is being implemented.
Posted Feb 24, 2023 - 16:39 EST
This incident affected: Search (Search Serving).