Intermittent errors in Entity uploads to Knowledge Platform

Incident Report for Yext

Resolved

This incident is resolved.
Posted Apr 19, 2023 - 12:12 EDT

Monitoring

We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.
Posted Apr 18, 2023 - 14:13 EDT

Investigating

We are investigating reports of intermittent errors when uploading entities to the Knowledge Platform, as well as delayed indexing for successfully uploaded entities.
Posted Apr 18, 2023 - 13:28 EDT
This incident affected: Search (Search Serving), Content (Management API), and Customer Portal Login.