We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.
Posted Apr 18, 2023 - 14:13 EDT
Investigating
We are investigating reports of intermittent errors when uploading entities to the Knowledge Platform, as well as delayed indexing for successfully uploaded entities.
Posted Apr 18, 2023 - 13:28 EDT
This incident affected: Search Serving, Customer Portal, and Platform API (Knowledge and Administrative).