File assets are failing to load in customer accounts

Incident Report for Yext

Postmortem

This incident was related to https://www.yexttrust.com/incidents/vflk2wb46qj3, please view the full postmortem there.

Posted Jul 29, 2026 - 16:57 EDT

This incident is resolved.

Posted Jul 18, 2026 - 06:30 EDT

We are continuing to monitor for any further issues.

Posted Jul 17, 2026 - 12:51 EDT

A fix has been implemented and we're monitoring the results

Posted Jul 17, 2026 - 06:26 EDT

File assets are failing to load in customer accounts

Posted Jul 17, 2026 - 04:50 EDT

This incident affected: Pages (Pages Serving) and Search (Search Serving).