Review Notifications Not Sent 6/4 - 6/10

Incident Report for Yext

Resolved

From June 4th at 12:09pm EST through June 10th at 12:38pm EST email and in-platform review notifications for Google reviews were not sent out due to a configuration issue.

A fix has been deployed and going forward review notifications for new and updated Google reviews are sending as expected. Review Notifications that should have been sent during the affected time period will be sent out over the next 24-48 hours.
Posted Jun 04, 2025 - 12:00 EDT