EU Source Region Accounts: Portal and API Outage

Incident Report for Yext

Resolved

This incident is resolved.

Posted Nov 06, 2023 - 17:04 EST

Monitoring

We have remediated the issue, the Portal and API are now functioning normally. We will continue to monitor the situation.

Posted Nov 06, 2023 - 14:34 EST

Identified

We have identified the issue and are working on remediation.

Posted Nov 06, 2023 - 14:04 EST

Investigating

We are investigating reports of Portal and API Outages for accounts using the EU Source Region.

Posted Nov 06, 2023 - 14:02 EST

This incident affected: Connectors (Connectors Portal), Social (Social Portal), Content (Management API, Content Portal), Search (Search Portal), Listings (Listings Portal), Chat (Chat Portal), Analytics (Analytics Portal), Knowledge Tags (Knowledge Tags Portal), Widgets (Widgets Portal), Pages (Pages Portal), Reviews (Reviews Portal), and Resellers Portal, Notifications Portal.