Delay in reviews appearing in platform
Incident Report for Yext
Resolved
Monitoring indicates that review monitoring is current and processing normally.
Posted May 22, 2019 - 23:06 EDT
Update
We have fixed the root cause of the issue. Our systems indicate that service will return to normal in a few hours. We will update again as soon as we have more information.
Posted May 22, 2019 - 17:18 EDT
Identified
There is a delay in new reviews appearing in our platform. We have identified the issue and are working on resolution.
Posted May 22, 2019 - 15:05 EDT
This incident affected: Customer Portal and Platform API.