Outage of Chat Serving

Incident Report for Yext

Resolved

This incident is resolved.

Posted Feb 26, 2024 - 18:07 EST

Monitoring

We have remediated the errors. We will continue to monitor the situation.

Posted Feb 26, 2024 - 17:04 EST

Identified

We have identified the source of errors and are continuing to work on remediation.

Posted Feb 26, 2024 - 16:47 EST

Monitoring

We have remediated the errors. We will continue to monitor the situation.

Posted Feb 26, 2024 - 16:44 EST

Identified

We have identified the source of errors and are working on remediation.

Posted Feb 26, 2024 - 16:43 EST

Investigating

We are investigating reports of an outage of the Serving feature of the Chat product. We will provide an update as soon as possible.

Posted Feb 26, 2024 - 16:43 EST

This incident affected: Chat (Chat Serving).