Generative Answers Degraded

Incident Report for Yext

Resolved

This incident has been resolved.

Posted Nov 24, 2025 - 17:14 EST

Monitoring

An update to Yext Search's Generative Answers caused some generative answer requests to fail to return starting at 1:13 PM EST. We identified the issue and resolved it at 4:38 PM EST.

Posted Nov 24, 2025 - 17:12 EST

Investigating

Some Generative Answers requests are failing.

Posted Nov 24, 2025 - 17:11 EST

This incident affected: Search (Search Serving).