Widespread Outages in Content and Management APIs, Yext.com, and Customer Portal

Incident Report for Yext

Resolved

Cloudflare is reporting that the incident is resolved, and all Yext systems have been restored to normal functionality.

Posted Dec 05, 2025 - 04:43 EST

Monitoring

Cloudflare is reporting that the issue has been mitigated. Yext APIs and the customer platform have been restored to normal functionality. We will continue to monitor the situation.

Posted Dec 05, 2025 - 04:19 EST

Identified

We are experiencing widespread outages in our APIs and Customer Portal due to an ongoing incident with our CDN provider, Cloudflare. https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

Posted Dec 05, 2025 - 04:08 EST

This incident affected: Knowledge Graph (Content API, Content Portal) and Customer Portal Login.