Reviews and Review Analytics Errors

Incident Report for Yext

Resolved

This incident has been resolved.

Posted Feb 16, 2023 - 20:45 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 16, 2023 - 12:01 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 15, 2023 - 18:46 EST

Investigating

We are investigating reports of intermittent errors in Reviews and Review Analytics for select customers.

Posted Feb 15, 2023 - 16:42 EST

This incident affected: Customer Portal and Platform API (Knowledge and Administrative).