Query Rules Incorrectly Applied to some Search Experiences

Incident Report for Yext

Resolved

Our query rule behavior has returned to normal
Posted Aug 02, 2024 - 15:18 EDT

Monitoring

Some search experiences that received a configuration update after 4pm EST on August 1st that contained a "Search Term Contains All" query rule, would have that query rule applied to all search queries instead of those queries that matched the rule.

A patch has already been deployed and we are monitoring the system to ensure behavior returns to normal.
Posted Aug 02, 2024 - 12:27 EDT
This incident affected: Search (Search Serving).