Reviews Sentiment Data Delayed
Incident Report for Yext
This incident has been resolved.
Posted Jul 20, 2023 - 10:34 EDT
The backpopulation of Review Sentiment has completed. We will continue to monitor the system.
Posted Jul 19, 2023 - 23:14 EDT
We currently estimate that backpopulation will complete within the next 6 hours.
Posted Jul 19, 2023 - 15:53 EDT
Our systems continue to process reviews to backpopulate data. We are exploring options to increase our processing speed and will provide more updates as they become available.
Posted Jul 18, 2023 - 11:59 EDT
Yext has identified a gap in Review Sentiment data on all new reviews pulled into our system for the last 5 days. We have resolved the underlying issue and the system is currently working on backpopulating all the data.
Posted Jul 17, 2023 - 16:31 EDT
This incident affected: Reviews (Review Generation).