Subscription errors in EU Customer Portal
Incident Report for Yext
Resolved
This incident has been resolved.
Posted Nov 16, 2023 - 14:49 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 16, 2023 - 13:44 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 16, 2023 - 13:09 EST
Investigating
We are receiving reports that subscription and license management functionality in the Customer Portal is not functioning for some users of customers hosted under app.eu.yext.com.
Posted Nov 16, 2023 - 11:53 EST
This incident affected: Accounts (Subscriptions).