Subscription errors in EU Customer Portal

Incident Report for Yext

Resolved

This incident has been resolved.
Posted Nov 16, 2023 - 14:49 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 16, 2023 - 13:44 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 16, 2023 - 13:09 EST

Investigating

We are receiving reports that subscription and license management functionality in the Customer Portal is not functioning for some users of customers hosted under app.eu.yext.com.
Posted Nov 16, 2023 - 11:53 EST
This incident affected: Accounts (Subscriptions).