Increased error rate in portal and management api

Incident Report for Yext

Resolved

This incident has been resolved.

Posted Jul 17, 2025 - 00:39 EDT

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2025 - 16:29 EDT

We have identified the issue and are working on a mitigation

Posted Jul 16, 2025 - 16:08 EDT

We are currently investigating reports of an increased error rate in the customer portal and management api

Posted Jul 16, 2025 - 15:31 EDT

This incident affected: Social (Social Portal) and Knowledge Graph (Management API, Content Portal).