Delays in publishing updates to listings
Incident Report for Yext
Resolved
This incident has been resolved.
Posted Mar 07, 2024 - 18:28 EST
Monitoring
Our Listings publishing system has worked through residual delays and all new updates in our platform should be pushed out to the publisher network with expected timings.

We're currently monitoring all the updates we missed since 3:35 AM EST and will send another update when we believe all updates to the platform have been published to the network. (As a note, we had to do some additional cleanup after 11:20 AM EST, so any updates made until 1:03 PM EST are being monitored to ensure they have been correctly published to the network).
Posted Mar 07, 2024 - 13:27 EST
Identified
We have found the issue and deployed a fix. The Listings publishing system is currently catching up, and we are also working on re-publishing listings that may have not been delivered between 3:35 AM EST and 11:20 AM EST.

We will update when the delays are totally cleared, and when we believe all missed publishes are sent out to our network.
Posted Mar 07, 2024 - 11:56 EST
Update
We are continuing to investigate this issue; some Listings publishes are going through, but most updates continue to be delayed.
Posted Mar 07, 2024 - 10:21 EST
Update
We are continuing to investigate this issue.
Posted Mar 07, 2024 - 09:14 EST
Investigating
We are investigating a delay in listings publishing.
Posted Mar 07, 2024 - 08:43 EST
This incident affected: Listings (Listings Publishing).