Inbound Voice Service Degradation

Incident Report for Yext

Resolved

This incident has been resolved.
Posted Sep 03, 2026 - 13:41 EDT

Monitoring

A fix has been deployed to address the inbound voice issue affecting a subset of users.
Posted Sep 03, 2026 - 12:55 EDT

Identified

We are currently investigating an issue affecting inbound voice services for a subset of users. Impacted users may experience issues receiving inbound calls.

Our engineering team is actively investigating the cause and working to restore normal service as quickly as possible. Outbound voice services are not currently known to be affected.

We will provide another update as more information becomes available.
Posted Sep 03, 2026 - 12:26 EDT
This incident affected: Hearsay (Hearsay Relate).