Delays in Content Availability in Pages Generation & APIs

Incident Report for Yext

Resolved

We have confirmed that all customers have remained caught up and no further problems have occurred since our fix yesterday.

Posted Nov 15, 2024 - 12:35 EST

Monitoring

Our fix is in place and nearly all customers are fully caught up, we are continuing to monitor recovery for the remaining customers.

Posted Nov 14, 2024 - 19:08 EST

Identified

We have identified the cause of the delay and are working on implementing a fix

Posted Nov 14, 2024 - 17:47 EST

Update

We are continuing to investigate this issue.

Posted Nov 14, 2024 - 17:22 EST

Investigating

We are experiencing delays in making content updates available to Pages Generation and our Consumer APIs

Posted Nov 14, 2024 - 17:22 EST

This incident affected: Content (Content API), Pages (Pages Generation), and Search (Search Indexing).