Unexpected behavior for Portal Notifications in Sandbox

Incident Report for Yext

Resolved

This incident is resolved.
Posted Nov 10, 2023 - 18:01 EST

Monitoring

We have remediated the issue, and are processing the delayed notifications data. It is expected that it take 2-3 hours to catch up. We will continue to monitor the situation.
Posted Nov 10, 2023 - 16:01 EST

Identified

We have identified the issue and are working on remediation.
Posted Nov 10, 2023 - 15:13 EST

Investigating

We are investigating reports of unexpected behavior for the Notifications feature of the Portal product in Sandbox. Production is unaffected. We will provide an update as soon as possible.
Posted Nov 10, 2023 - 14:44 EST
This incident affected: Notifications Portal.