Social Posting data delayed in the Customer Portal and API

Incident Report for Yext

Resolved

This incident has been resolved.

Posted Mar 09, 2023 - 20:59 EST

Monitoring

We have remediated the issue, and the delayed data has been processed. We will continue to monitor the situation.

Posted Mar 09, 2023 - 16:59 EST

Investigating

We are receiving reports that Social Posting data is experiencing delays showing up in our Customer Platform and API.

Posted Mar 09, 2023 - 14:56 EST

This incident affected: Customer Portal and Platform API (Knowledge and Administrative).