At 11:59AM ET on Tuesday, May 23, 2023, a code change was merged into the production code base before necessary infrastructure to support the change was available. At 5:21 PM ET on Tuesday, May 30, 2023, the code change was deployed to production, resulting in high failure rates and a loss of Yext Search logs data. For customers with enough hourly search volume to show a clear hourly trend line, this would appear as in searches during the outage when viewing a graph of searches in report builder. Customers without enough search volume to show a clear hourly trend line may not notice a difference. The code change was reverted at 11:58AM ET on Wednesday, May 31, 2023, and error rates returned to normal by 12:55PM ET..
A code change was deployed to production before necessary infrastructure was available to support the change.
The code change was reverted. The team is investigating the feasibility of recovering some basic information from the lost Yext Search logs. This post will be updated once that investigation is completed.