Delay in Ingestion of New Reviews

Incident Report for Yext

Resolved

This incident is resolved.
Posted Jun 21, 2024 - 11:07 EDT

Update

Reviews ingestion is entirely caught up for all but a smaller publisher with a low rate limit. We anticipate this publisher will be fully caught up in the next several hours.
Posted Jun 20, 2024 - 21:37 EDT

Update

We are continuing to make progress processing the delayed reviews ingestion. We anticipate that it will be completely caught up by 10pm EST.
Posted Jun 20, 2024 - 16:30 EDT

Update

We are continuing to make progress processing the delayed reviews ingestion. We will continue to monitor the situation.
Posted Jun 20, 2024 - 13:32 EDT

Monitoring

We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.
Posted Jun 20, 2024 - 12:53 EDT
This incident affected: Reviews (Reviews Portal).