Partial outage of customer portal in sandbox

Incident Report for Yext

Resolved

This incident is resolved.

Posted Jun 07, 2024 - 18:33 EDT

Monitoring

We have remediated the issue, the portal is now fully operational. We will continue to monitor the situation.

Posted Jun 07, 2024 - 15:23 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 07, 2024 - 13:41 EDT

Identified

We have identified the source of errors and are working on remediation.

Posted Jun 07, 2024 - 12:45 EDT

Update

We are continuing to investigate this issue.

Posted Jun 07, 2024 - 12:18 EDT

Update

We are continuing to investigate this issue.

Posted Jun 07, 2024 - 11:17 EDT

Investigating

We are currently investigating this issue.

Posted Jun 07, 2024 - 10:46 EDT

This incident affected: Sandbox.