Customer Portal and Pages Generation Degredation

Incident Report for Yext

Resolved

This incident is resolved.

Posted Mar 29, 2023 - 12:34 EDT

Monitoring

We have remediated the errors. We will continue to monitor the situation.

Posted Mar 28, 2023 - 14:37 EDT

Investigating

We are investigating reports of errors in the customer portal and pages generation. Consumer serving services are not affected, although data might be stale across the platform.

Posted Mar 28, 2023 - 13:30 EDT

This incident affected: Content (Content API, Knowledge Assistant), Listings (Listings Publishing), Search (Search Serving), Analytics (Analytics Ingestion), Pages (Pages Generation), and Customer Portal Login.