Delay in Logs in Customer Portal

Incident Report for Yext

Resolved

Log processing has caught up and all affected logs should now be available in the customer portal.

Posted Apr 27, 2023 - 21:10 EDT

Update

We are continuing to work on processing the delayed log data and will update further once all the logs are caught up.

Posted Apr 26, 2023 - 16:36 EDT

Monitoring

We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.

Posted Apr 26, 2023 - 12:36 EDT

Investigating

We are currently investigating this issue.

Posted Apr 26, 2023 - 12:03 EDT

This incident affected: Customer Portal.