Developer logs delayed
Incident Report for Yext
Resolved
This incident has been resolved.
Posted Apr 06, 2023 - 17:38 EDT
Monitoring
Search and other affected logs have caught up following yesterday's fix. We will continue monitoring the system closely.
Posted Apr 06, 2023 - 09:26 EDT
Update
We have applied a fix for the ingestion of Search logs and any other affected logs. We expect ingestion to be fully caught up within 6 hours.
Posted Apr 05, 2023 - 16:38 EDT
Update
Developer logs have caught up, although there may still be intermittent delays in processing of Search logs.
Posted Apr 05, 2023 - 10:19 EDT
Identified
We have applied a remediation and the lag time for developer log ingestion is reducing. However, we have also identified a delay in processing of Search logs.
Posted Apr 04, 2023 - 17:16 EDT
Update
Developer logs for our Consumer APIs are being processed, but there continues to be a lag of several hours. We are currently investigating potential causes of the lag and options for recovering.
Posted Apr 04, 2023 - 10:40 EDT
Investigating
We are currently investigating delays in availability of developer logs in the Customer Portal.
Posted Apr 03, 2023 - 17:38 EDT
This incident affected: Customer Portal Login.