Elevated error rates in Customer Portal in Sandbox

Incident Report for Yext

Resolved

This incident is resolved.

Posted Sep 12, 2023 - 13:21 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 12, 2023 - 12:39 EDT

Monitoring

We have remediated the errors. We will continue to monitor the situation.

Posted Sep 12, 2023 - 12:38 EDT

Identified

We have identified the source of errors and are working on remediation.

Posted Sep 12, 2023 - 12:33 EDT

Investigating

We are currently investigating this issue.

Posted Sep 12, 2023 - 12:30 EDT

This incident affected: Sandbox.