Elevated error rates in Customer Portal in Sandbox

Incident Report for Yext

Resolved

This incident is resolved.
Posted Sep 12, 2023 - 13:21 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 12, 2023 - 12:39 EDT

Monitoring

We have remediated the errors. We will continue to monitor the situation.
Posted Sep 12, 2023 - 12:38 EDT

Identified

We have identified the source of errors and are working on remediation.
Posted Sep 12, 2023 - 12:33 EDT

Investigating

We are currently investigating this issue.
Posted Sep 12, 2023 - 12:30 EDT
This incident affected: Sandbox.