Translation issues in Customer Portal

Incident Report for Yext

Resolved

This incident has been resolved.

Posted Aug 23, 2023 - 01:09 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 23, 2023 - 00:18 EDT

Identified

We have identified an issue resulting in translated text not rendering correctly in our Customer Portal, affected sections of the pages are displaying in English. We are currently deploying a fix.

Posted Aug 22, 2023 - 23:05 EDT

This incident affected: Connectors (Connectors Portal), Social (Social Portal), Search (Search Portal), Listings (Listings Portal), Chat (Chat Portal), Analytics (Analytics Portal), Knowledge Tags (Knowledge Tags Portal), Widgets (Widgets Portal), Pages (Pages Portal), Reviews (Reviews Portal), Content (Content Portal), and Resellers Portal, Notifications Portal.