Delays for Search Indexing & New Locations Going Live for Listings, Reviews in European Source region

Incident Report for Yext

Resolved

We've finished processing the delayed data and systems look healthy. This incident has been resolved.
Posted Oct 31, 2025 - 12:35 EDT

Monitoring

We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.
Posted Oct 31, 2025 - 00:36 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 31, 2025 - 00:34 EDT

Update

The issue has been identified and a fix is being implemented. The issue only impacts new or updated Knowledge Graph locations and entities since issues started occurring, pre-existing data continues to operate as expected.
Posted Oct 31, 2025 - 00:09 EDT

Investigating

We are currently investigating this issue.
Posted Oct 30, 2025 - 23:50 EDT
This incident affected: Listings (Listings Publishing), Search (Search Indexing), and Reviews (Reviews Portal).