Elevated Error Rates in Yext Customer Portal

Incident Report for Yext

Resolved

This incident has been resolved.

Posted Sep 19, 2025 - 12:46 EDT

Our monitoring systems have shown that error rates have returned to normal levels and we are continuing to monitor for recurrence.

Posted Sep 12, 2025 - 10:44 EDT

Our automated monitoring has identified a potential issue in our customer portal where some customers may be experiencing elevated error rates.

Posted Sep 12, 2025 - 09:55 EDT

This incident affected: Scout (Real-time Scan API) and Reviews (Reviews Portal).