Elevated Error Rates in Yext Customer Portal

Incident Report for Yext

Monitoring

Our monitoring systems have shown that error rates have returned to normal levels and we are continuing to monitor for recurrence.
Posted Sep 12, 2025 - 10:44 EDT

Investigating

Our automated monitoring has identified a potential issue in our customer portal where some customers may be experiencing elevated error rates.
Posted Sep 12, 2025 - 09:55 EDT
This incident affects: Scout (Real-time Scan API) and Reviews (Reviews Portal).
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