Spell Check Degradation in Search

Incident Report for Yext

Resolved

All should experiences should now be returning "did you mean" spell check suggestions.
Posted Mar 17, 2023 - 19:50 EDT

Monitoring

We have deployed our mitigations to all consumer serving regions and have validated that spell check suggestions are returning for impacted customers. We are continuing to monitor the situation.
Posted Mar 17, 2023 - 19:37 EDT

Identified

We have identified the underlying issue and have started to deploy mitigations. Some users will begin to see spell check suggestions again as we roll the mitigations out to all consumer serving regions.
Posted Mar 17, 2023 - 19:23 EDT

Investigating

We are currently investigating reports of search users not seeing “did you mean” spell check suggestions in search results.
Posted Mar 17, 2023 - 16:52 EDT
This incident affected: Search (Search Serving).