A fix has been implemented and we are monitoring the results.
Posted Mar 13, 2023 - 10:56 EDT
Identified
The issue has been identified and a fix is being implemented. We have mitigated the errors in the platform temporarily.
Posted Mar 13, 2023 - 10:44 EDT
Investigating
We are currently investigating reports of errors on the Search tab in the Customer Portal. There may also be a small delay in updating content for Search experiences.
Posted Mar 13, 2023 - 10:39 EDT
This incident affected: Search (Search Serving) and Customer Portal Login.