Elevated Error Rates in Customer Portal

Incident Report for Yext

Resolved

This incident is resolved.

Posted Jun 28, 2023 - 21:47 EDT

Monitoring

We have remediated the errors. We will continue to monitor the situation.

Posted Jun 28, 2023 - 20:41 EDT

Identified

We have identified the source of errors and are working on remediation.

Posted Jun 28, 2023 - 17:48 EDT

Update

The error rate in the Customer Portal has returned to normal, but we are continuing to investigate the cause.

Posted Jun 28, 2023 - 15:38 EDT

Investigating

We are investigating increased error rates in our customer portal.

Posted Jun 28, 2023 - 14:38 EDT

This incident affected: Customer Portal Login.