The missing Analytics data has been restored, and we've deployed a fix to address the root cause. We'll continue to monitor the situation.
Posted Oct 02, 2024 - 20:27 EDT
Update
The team is continuing to run through the recovery procedure to restore missing Analytics data.
Posted Oct 02, 2024 - 18:11 EDT
Update
We are currently running through the recovery procedure to restore missing Analytics data.
Posted Oct 02, 2024 - 11:52 EDT
Update
We have prepared the scripts necessary to restore the missing data, but we are planning to run the recovery starting in the morning, US Eastern Time, to ensure that its operation can be appropriately monitored. Our next update will be tomorrow morning, US Eastern Time.
Posted Oct 01, 2024 - 23:18 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 01, 2024 - 16:39 EDT
Investigating
We are investigating reports of missing Analytics data for a small subset of customers.
Posted Oct 01, 2024 - 16:05 EDT
This incident affected: Analytics (Analytics Ingestion, Analytics Portal, Analytics Queries).