Outage in Chat Serving and Computed Field Generation

Incident Report for Yext

Resolved

This incident is resolved.
Posted Nov 08, 2023 - 12:13 EST

Monitoring

OpenAI has remediated the issue. We will continue to monitor the situation.
Posted Nov 08, 2023 - 11:04 EST

Update

OpenAI is experiencing an incident, which is causing an outage in our Chat product causing it to be unable to serve responses to end users. Computed Field generation requests and Review Response content generation will also fail while OpenAI has an outage. We are continuing to monitor their status page and will provide updates as we hear more.

For more information, see the active Open AI incident: https://status.openai.com/incidents/00fpy0yxrx1q
Posted Nov 08, 2023 - 10:21 EST

Identified

OpenAI is experiencing an incident, which is causing an outage in our Chat product causing it to be unable to serve responses to end users. Computed Field generation requests and Review Response content generation will also fail while OpenAI has an outage. We are continuing to monitor their status page and will provide updates as we hear more.

For more information, see the active Open AI incident: https://status.openai.com/incidents/00fpy0yxrx1q
Posted Nov 08, 2023 - 09:13 EST
This incident affected: Chat (Chat Serving).
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