Review Update Propagation Delays

Incident Report for Yext

Resolved

This incident is resolved.
Posted Nov 07, 2023 - 19:41 EST

Monitoring

The delayed updates have finished processing. All links in review notification emails should now link to reviews in the platform as expected. We will continue to monitor the situation.
Posted Nov 07, 2023 - 18:06 EST

Identified

We have identified an issue causing backups in propagating Review updates to the Platform. Email links to new reviews might not load in the Portal until the backup is resolved.
Posted Nov 07, 2023 - 17:05 EST
This incident affected: Reviews (Review Response, Reviews Portal).