Delays in Knowledge Graph updates

Incident Report for Yext

Resolved

This incident has been resolved.
Posted Oct 13, 2025 - 22:54 EDT

Monitoring

The issue has been mitigated. Entity Search and Live API are now reflecting updates normally. We will continue monitoring the situation.
Posted Oct 13, 2025 - 21:34 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 13, 2025 - 14:42 EDT

Investigating

We are investigating reports of delays in updates to the Knowledge Graph being reflected in Entity Search and Live API.
Posted Oct 13, 2025 - 11:36 EDT
This incident affected: Knowledge Graph (Content API, Content Portal).