Outage of Search Serving in Sandbox

Incident Report for Yext

Resolved

We have resolved the issue with sandbox search serving.
Posted Sep 15, 2023 - 12:08 EDT

Update

Sandbox Search experiences using our streams indexing system are serving properly. We are still working to restore serving for our legacy indexing system.
Posted Sep 15, 2023 - 10:08 EDT

Update

We are continuing to work on remediation.
Posted Sep 15, 2023 - 09:42 EDT

Identified

We have identified the source of errors and are working on remediation.
Posted Sep 15, 2023 - 09:16 EDT

Investigating

We are investigating reports of an outage of the Serving feature of the Search product in Sandbox. Production is unaffected. We will provide an update as soon as possible.
Posted Sep 15, 2023 - 09:04 EDT
This incident affected: Sandbox.