Reviews Service Unavailable

Incident Report for Yext

Resolved

This incident has been resolved.
Posted Jul 14, 2026 - 07:30 EDT

Monitoring

We will continue to monitor the system closely and develop additional preventative measures.
Posted Jul 14, 2026 - 06:35 EDT

Identified

We identified the issue, implemented a fix, and restored service to reviews-related pages.
Posted Jul 14, 2026 - 06:13 EDT

Investigating

We are investigating reports that the reviews-related pages in the Customer Portal are unavailable.
Posted Jul 14, 2026 - 05:45 EDT
This incident affected: Reviews (Review Response, Reviews Portal).
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