Search Experiences Degraded

Incident Report for Yext

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 16:01 EST

Monitoring

We have deployed a fix and are monitoring for regression
Posted Nov 14, 2025 - 13:32 EST

Identified

We have identified the issue and are working on a fix.
Posted Nov 14, 2025 - 12:19 EST

Investigating

We are investigating a connection issue between our Search serving systems and our more advanced search models. This connection issue is leading to a degradation in search result accuracy (results are being returned in a less than optimal order, but are still returning).

Search indexing is also delayed as a result of this issue.
Posted Nov 14, 2025 - 11:34 EST
This incident affected: Search (Search Serving, Search Indexing).