Reviews unavailable in platform and API

Incident Report for Yext

Postmortem

Please see the published postmortem here.

Posted Jan 13, 2020 - 15:17 EST

Resolved

We have completed our monitoring period, all services continuing to function normally. This issue is resolved.

Posted Jan 06, 2020 - 17:52 EST

Monitoring

Performance is back to normal, we will continue to monitor closely.

Posted Jan 06, 2020 - 17:06 EST

Update

Service has been restored but with degraded performance. We will update once service is completely restored.

Posted Jan 06, 2020 - 16:33 EST

Identified

We are seeing increased errors in the reviews section of the platform and APIs. We are working to mitigate the issue.

Posted Jan 06, 2020 - 15:50 EST

This incident affected: Content (Management API) and Customer Portal Login.